BUPA | BUPA ADF | CBHS Corporate Health | CBHS Health Fund | CUA
BUPA(^)
Email: Medical Gap Scheme - [email protected]
Ph: Providers 134 135 (For Providers, press 3)
Fax: 1300 130 623
Postal Address Medical Claims, GPO Box 9809, Brisbane QLD 4001
Email to: [email protected]
For Providers: https://www.bupa.com.au/for-providers
Registration and Submission
Medical Gap Scheme: https://www.bupa.com.au/-/media/dotcom/files/pdfs/08980-bupa-medical-gap-scheme-application-form.pdf
Ph: Claim Payments enquiries 1300 367 877
8am-8pm Mon-Fri. Max 5 patient enquiries per call.
Fee Schedules: Bupa Healthcare Management 1800 060 239
Funds: BUPA, ANZ Health, HBA, Health Cover Direct, MBF, MBF Alliances
Submission: New claims unable to go via ECLIPSE must be sent by post or fax.
All new accounts must be forwarded to [email protected] (one batch per email, maximum of 20 claims per batch)
Resubmission: Call 134 135 (Press 3) and discuss the problem. BUPA will provide a claim ID that needs to be included in the subject line of the email.
All reviews, adjustments or payment enquiries must be forwarded to [email protected] (maximum of five accounts per email)
Email: [email protected] (for previously submitted claims only)
Subject Line: ECLIPSE MEDICARE adjustment
Body: Eg Item xxxxx accidentally left off original claim
Please send attached amended invoice to Medicare to reassess
Can take 3 - 6 months
Attach amended invoices with completed resubmission form https://www.bupa.com.au/-/media/Dotcom/Files/pdfs/09140-06-1_provider-resubmission-form.pdf
All Provider Registration, Change of Detail Forms, and Bupa Partner Portal Access queries must be forwarded to [email protected]
Please ensure all attachments are in a PDF format where possible, with a maximum file size of 4mb. Word documents will be accepted; however, any other file types will not be successful.
Other Document Links
Medical Gap Scheme Batch Header https://www.bupa.com.au/-/media/Dotcom/Files/pdfs/batch_header_form.pdf
Medical Gap Scheme Change of Details Form https://www.bupa.com.au/-/media/Dotcom/Files/pdfs/change_of_details.pdf
BUPA ADF Health Services
Email: [email protected]
Ph: 1800 316 915
Invoices: Email [email protected] if not submitted via iRBS
CBHS Corporate Health Pty Ltd*
Code: CBC
Email: [email protected]
Ph: 1300 586 462 (Press 3)
Postal Address: CBHS Corporate Health, Attention: Provider Relations
Locked Bag 5098, Parramatta NSW 2124
Provider Centre: https://members.cbhscorporatehealth.com.au/providers
Registration See AHSA
Resubmission Phone 1300 586 462 (Press 3) to make enquiries Email: [email protected] with amended claim
CBHS Health Fund Limited*
Code: CBH
Email: [email protected]
Ph: 1300 654 123 (Press 2)
Postal Address: Locked Bag 5014, Parramatta NSW 2124
For Providers: https://members.cbhs.com.au/providers
Provider Claims: https://www.cbhs.com.au/for-providers/provider-claims Provider Benefit Statement Registration:
https://provider.cbhs.com.au/Home/ProviderBenefitStatementRegistration_fillable_v2.pdf
Registration See AHSA
Resubmission Call above phone number for enquiry
Email: [email protected] with amended claim
CUA*
Code: CHF
Email: [email protected]
Ph: 1300 499 260
Postal Address: GPO Box 100, Brisbane QLD 4001 Registration See AHSA
Resubmission Email [email protected]
Include https://www.ahsa.com.au/web/doctors/forms/account_summary
