Defence Health | Doctors Health | DVA | Emergency Health | Frank

Defence Health*

(Previously: Army Health Benefits Society)

Takes 21 days to process payment

Code: DHF

Email:  [email protected] 

Ph: 1800 656 329 for providers

Postal Address:
Claims Department,
PO Box 7518,
Melbourne VIC 3004

Registration           See AHSA

Resubmission

For claim review:
Email: [email protected] 

Include:   https://www.ahsa.com.au/web/doctors/forms/account_summary 


Doctors Health Fund Pty Ltd*

(Previously: AMA Health Fund)

Code: AMA

Email:  [email protected] 

Ph: 1800 226 586 - Press 2 (Hospital/Medical Claims)

Postal Address: PO Box Q1749, Queen Victoria Building, Sydney NEW 1230

Registration See AHSA

Resubmission  Call 1800 226 586 - Press 2 To discuss rejections

DVA corrections

https://www.dva.gov.au/providers/claiming-and-compliance/provider-claims 

Ph: Provider enquiries: 1800 550 457 (Confirming registration)

General enquiries: 1800 555 254

Payment confirmations: 1300 550 017 (Option 1)

Email:  None provided as of April 2021

Postal Address:   GPO Box 9869, Capital City, Postcode

Registration   Apply for a Medicare Provider Number https://www.dva.gov.au/providers/become-dva-health-care-provider 

Provider Forms:              https://www.dva.gov.au/providers/provider-forms 

Resubmission   Invoicing & billing enquiries Ph: 1300 550 017

All GENTU resubmissions are processed through DVA Webclaims in PRODA 

Submissions of MT04 numbers.

All GENTU custom item submissions are processed through DVA Webclaims in PRODA 


Emergency Services Health*

(Operating under Police Health Limited)

Code:                     POL

Email:                        [email protected] 

Ph:                           1300 703 703 - Press 3

Postal Address:            Reply Paid 6111 Halifax St, Adelaide SA 5000 Registration See AHSA

Resubmission                 Email [email protected] 

Include:                        https://www.ahsa.com.au/web/doctors/forms/account_summary 


Frank Health*

(Operating under GMHBA)

Code:   GMH

Email: General enquiries: [email protected]

Ph: 1300 437 265 - Press 3

Postal Address: PO Box 69, Geelong VIC 3220 https://www.frankhealthinsurance.com.au/providers 

Registration  See AHSA

Resubmission   Complete the account form linked below https://www.frankhealthinsurance.com.au/documents/GMHBA-Medical-Gap-Claim-Account-form.pdf 

Include:   Amended invoice

Email:    [email protected] 

Subject line:  ‘Resubmission of rejected Eclipse claim’.