Privacy Policy
Practice Management Plus
Fiona Stopp
Practice Management Plus, operated by Fiona Stopp (“we”, “us”, “our”), respects your privacy and is committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Personal Information We Collect
We collect personal information reasonably necessary to provide specialist medical practice support and consulting services. This may include:
- Name, business name, and contact details
Professional and practice-related information - Billing and payment details
- Communications and correspondence
- Limited access to practice management systems (including Genie and Xestro) where required to deliver services
We do not intentionally collect patient health information, except where incidental, minimal, and necessary to perform agreed services.
How We Collect Information
Personal information is collected directly from you when you contact us, engage our services, or provide access to systems or documents. Information may also be collected from authorised third parties where permitted by law.
How We Use Information
We use personal information to:
- Deliver consulting and support services
- Communicate with clients
- Manage billing and business operations
- Meet legal and regulatory obligations
Information is only used for purposes that are reasonably expected or legally permitted.
Disclosure of Information
We may disclose personal information to:
- Trusted service providers (such as IT or accounting professionals) who are bound by confidentiality
- Regulatory authorities where required by law
- Other parties with your consent
We do not sell personal information.
Overseas Disclosure
We do not routinely disclose personal information overseas. Where cloud-based systems are used, reasonable steps are taken to ensure compliance with Australian privacy requirements.
Data Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure through secure systems, controlled access, and confidentiality practices. Information no longer required is securely destroyed or de-identified where practicable.
Access, Correction & Complaints
You may request access to or correction of your personal information by contacting us. Privacy complaints will be handled promptly. If unresolved, complaints may be made to the Office of the Australian Information Commissioner (OAIC).
Contact
Fiona Stopp
Practice Management Plus
Email: [email protected]
Phone: 0402 254 226
This policy may be updated from time to time. The current version is available on request.
